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Supporting your book production, from cover to finish

From drafting a tailored solution to fine-tuning your book printers and providing customer service: our experts support you throughout the book printing process. Let's boost your printing together.

Not sure where to start?

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What is the ideal solution for you… and what is the role we play in it? This is where our team gets to know yours. We walk you through the options, and guide you to the best solution. We can even send you samples printed on the substrate of your choice.


With a service, that sets us apart from mainstream competitors, we equip you to make the most of your Xeikon machine. With coaching through every step, we stay true to our goal of educating you to harness the true potential of your printer. Gain confidence in expertise, with our team’s guidance from A to Z.


Continuous guidance to help you optimize your business. Our aXelerate program monitors your progress and if needed, assigns you a Customer Success Manager. An aXelerate Charter is drafted according to your specific needs, wherein we provide advice and an approach for your challenges.

Step 1

Mapping your needs and identifying your goals

Our pre-sales experts help you streamline your needs (products, volumes, time to market, sales models, …) To gain further insights, we workshop your current ways of working; learning where you succeed, and what areas require change. Via calls, meetings and a personal demonstration, we engage with your team at your convenience to optimize communication at this crucial early stage.

Step 2

Creating your tailored solution

Based on our learnings, we draft up a solution that takes into account your needs, budget, floorspace and ambitions. To fully relieve you of printing worries, we even integrate third-party finishers that match with our book printers for an all-in-one solution. To set it up, you won’t need to contact other partners, because Xeikon remains your single point of contact, from the equipment purchase to troubleshooting and fine-tuning requests. Taking care of clients is what we excel at. 

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Need advice on fine-tuning your setup?

Step 3

Planning for success

Once you have purchased your printing solution, we waste no time in getting the entire team aligned.

We schedule a Round Table Meeting, including stakeholders from all relevant departments, and start agreeing on timelines for installation, training and deployment. This is essential to guarantee that your new Xeikon asset is smoothly integrated into your workflow.

Step 4

Installation and training

Our experts help you set up your new solution and ensure all appropriate resources are available to you and your team. We also provide training modules to help your staff familiarize with day-to-day operation of the machine(s).

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Step 5

Ongoing support: Guidance and Development 

Systems up and running? Unlike other partners, Xeikon’s support doesn’t stop here. Our experts are omnipresent, ready to take you to the next level with Axelerate or Customer Success Management approach. Rest assured that staff from both our regional and HQ offices are available to listen, guide and instruct you regarding any issues you may face.

Step 6

A lifelong partnership

Through constant and mutual information exchange, we make sure to keep you in the loop with the latest trends and developments in book production, such as new tech, substrates and more. As we grow, we aspire to learn from you and continue to progress with you to the next chapter.

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Want to join our team of experts?

Printing expert Dimitri gladly takes a look at your skills and ambitions.
Get in touch with Dimitri