Need advice on fine-tuning your setup?
Our pre-sales experts help you streamline your needs (products, volumes, time to market, sales models, …) To gain further insights, we workshop your current ways of working; learning where you succeed, and what areas require change. Via calls, meetings and a personal demonstration, we engage with your team at your convenience to optimize communication at this crucial early stage.
Based on our learnings, we draft up a solution that takes into account your needs, budget, floorspace and ambitions. To fully relieve you of printing worries, we even integrate third-party finishers that match with our book printers for an all-in-one solution. To set it up, you won’t need to contact other partners, because Xeikon remains your single point of contact, from the equipment purchase to troubleshooting and fine-tuning requests. Taking care of clients is what we excel at.
Once you have purchased your printing solution, we waste no time in getting the entire team aligned.
We schedule a Round Table Meeting, including stakeholders from all relevant departments, and start agreeing on timelines for installation, training and deployment. This is essential to guarantee that your new Xeikon asset is smoothly integrated into your workflow.
Our experts help you set up your new solution and ensure all appropriate resources are available to you and your team. We also provide training modules to help your staff familiarize with day-to-day operation of the machine(s).
Systems up and running? Unlike other partners, Xeikon’s support doesn’t stop here. Our experts are omnipresent, ready to take you to the next level with Axelerate or Customer Success Management approach. Rest assured that staff from both our regional and HQ offices are available to listen, guide and instruct you regarding any issues you may face.
Through constant and mutual information exchange, we make sure to keep you in the loop with the latest trends and developments in book production, such as new tech, substrates and more. As we grow, we aspire to learn from you and continue to progress with you to the next chapter.
State-of-the-art printing technology
Consistently top-notch imagery
Over 30 years of experience
Expert advice & guidance